terms & cancellations
Draft - placeholder wording. Review with the business (and ideally a solicitor) before launch.
Bookings & payment
Course places are booked and paid through Bookwhen. Your place is confirmed once payment is complete and you receive a confirmation email.
Cancellations & refunds
Placeholder. State your cancellation window (e.g. full refund if cancelled 14+ days before; transfer/credit within 14 days; no refund inside 48 hours), and your policy if the school cancels a session.
Attendance
Please arrive on time; latecomers may not be able to join for safety reasons around hot equipment. Courses require a minimum number of attendees and may be rescheduled.
Liability
Placeholder. Add standard wording about training around hot equipment and your liability limits.